Receptionist

About the role

Ferguson, a Fortune 500 company, is seeking a Receptionist to join our team. This position is responsible for a range of diverse administrative and staff functions including reception, mailroom services, administrative support services and limited scope project management.

Responsibilities

• Serve as the primary gatekeeper for all Associate, Vendor, Delivery, Prospective Associate, and Guest visitors; greeting and directing as required.
• Aid in ensuring all building access and enhanced health screening policies are followed.
• Help maintain workplace security by issuing visitor badges and access cards as necessary and maintaining visitor management system.
• Perform routine administrative activities according to the organization's established procedures.
• These activities may include answering telephones, taking messages, photocopying, operating office equipment and maintaining office or breakroom supplies, or other inventories.
• Gather, compile, and verify information and enter it accurately into documents such as reports, presentations, or forms; and/or office systems such as databases or spreadsheets.
• Maintain related equipment and records and prepare purchase orders for necessary supplies.
• Monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets.
• Communicate with external equipment suppliers (for example, vendors for printer/copiers, coffee machines, beer kegs, etc.) to arrange equipment service and repair.
• Cookier & Delivery services; receive, sort, and distribute incoming mail, and prepare outgoing mail.
• Cookier & Delivery services; coordinate with carriers and the Postal Service as needed.
• Assist in the coordination of the hiring process and first day experience for new associates.
• Assist in the coordination of Hospitality and Associate Recognition events.
• Respond to or redirect routine inquiries from external or internal sources about the organization, its activities, or processes promptly and accurately.
• Maintain a safe, clean, and professional lobby and reception area.
• Participate in relevant associate meetings and communicate any concerns to management.

Qualifications

• Preference for 2+ years of experience in similar positions.
• Strong problem-solving skills, attention to detail, and self-motivation.
• Proven track record of taking ownership and driving results; disciplined self-starter.
• Ability to think on your feet and provide real-time analysis and realistic solutions.
• Ability to maintain confidential and sensitive information.
• Proven ability to work in a fast-paced environment.
• Superior time management and organizational skills required.
• Must be able to interact and communicate with individuals at all levels of the organization.
• Adaptable and able to move with changes while maintaining a positive attitude.
• Ability to effectively communicate both verbally and in writing.
• Ability to efficiently operate computers, tablets, and mobile devices.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Ability to effectively use postal and shipping/receiving systems.