Receptionist

About the role

Since 1994, Kellis Eye & Laser Center has provided exceptional eye care services to Chardon, OH, and beyond. Our experienced team of surgeons and optometrists is dedicated to enhancing your vision using the latest advancements in eye care technology.

Responsibilities

• Interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts.
• Performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office.
• Answers multiple phone lines, schedules appointments, assists in processing medical records requests, enters patient demographic and insurance information, and accepts patient payments.
• Displays high level of professionalism and gives superb customer service.
• Obtains and reviews patient demographic and insurance information for accuracy.
• Verifies insurance and collects copays, co-insurance, and outstanding balances.
• Schedules appointments.
• Processes medical record requests per policies and procedures.
• Congnates with Clinical Staff to ensure optimal patient experience.

Requirements

• High School Diploma or Equivalent Certificate Required.
• Minimum 2 years of experience in a medical office/health care setting.
• Minimum 2 years of health care insurance experience.
• Strong computer knowledge and skills with a minimum typing speed of 30 WPM.
• Strong desire to assist others and provide excellent customer service.
• Hightly dependable and organized.
• Outstanding interpersonal skills.
• An impeccable clean, polished, professional image.
• The ability to learn quickly, retain training, problem solve and think independently.

Qualifications

• Understanding of medical terminology.

Skills

• Understanding of medical terminology.

Benefits

• We offer a competitive benefits package to our employees:
• Medical/Dental/Vision
• 401(k) w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

Pay

• Competitive salary based on experience and qualifications.

Schedule

• Full-time position.

Company Information

Kellis Eye & Laser Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.