Receptionist

Facility: Briarcliff Manor Center for Rehabilitation and Nursing Care Position: Receptionist Location: Briarcliff Manor, NY Schedule: Part-Time | 4:00 PM – 8:00 PM (with opportunity to pick up additional hours) Pay Rate: $20.27 per hour Join Our Team! Briarcliff Manor Center for Rehabilitation and Nursing Care is seeking a friendly, organized, and dependable Receptionist to serve as the first point of contact for visitors, residents, and staff. This role is essential in creating a welcoming environment while ensuring smooth front desk operations. Key Responsibilities Answer incoming calls, determine the nature of each call, and direct to the appropriate department or individualTake and deliver messages or transfer calls to voicemail when necessaryProvide general information about the facility, including directions and contact detailsOperate telephone and paging systems as neededCoordinate communication for residents without phones by directing calls to nursing unitsRespond to internal requests and assist in locating staff via paging systemGreet visitors and direct them to appropriate offices or resident roomsOffer beverages to guests waiting for administrative staff, when appropriateEnsure all visitors follow facility policies and proceduresMonitor front entrance for safety, including elopement risk residentsOversee visitor access and maintain sign-in proceduresMaintain effective communication with residents, families, and staffKeep updated records including resident directories, emergency contacts, and key personnel listingsMonitor presence of outside vendors and sales representativesAdhere strictly to HIPAA and confidentiality guidelines Qualifications Prior customer service experience preferredStrong communication and interpersonal skillsFriendly, professional, and team-oriented attitudeAbility to read, write, speak, and understand EnglishCapable of making independent decisions in a fast-paced environment Apply today to join a dedicated team committed to providing exceptional care and service in a welcoming environment.