Receptionist

About the role

We’re looking for a dependable, organized person who enjoys helping others, communicates clearly, and takes pride in keeping an office running smoothly. If you enjoy a role that combines customer service, teamwork, and administrative support, we’d love to hear from you!

Why Join EmmUcare:

• Make a meaningful impact: Help people connect with home care services and medical supplies that support their daily lives.
• Work with a supportive team: Join a workplace that values respect, open communication, and collaboration.
• Put your strengths to work: Use your people skills and organizational abilities in a varied role supporting clients and daily office operations.

Responsibilities

• Welcome visitors and direct them to the appropriate staff or department.
• Answer and route incoming calls, take accurate messages, return voicemails, and monitor the Call Dashboard.
• Provide courteous assistance to clients, caregivers, families, and medical supply customers.
• Schedule and update appointments, including rescheduling and cancellations.
• Organize documents, enter information accurately, and maintain electronic and paper records.
• Review incoming communications and distribute documents to the appropriate departments.
• Assist with medical supply store operations and monitor office supplies.
• Keep the front desk and shared office spaces organized and ready for visitors.
• Use printers, copiers, scanners, and office software to complete daily tasks.
• Communicate concerns promptly, protect confidential information, and assist with projects assigned by management.

Requirements

• Clear communication skills and a friendly, professional approach to customer service.
• Strong organization, attention to detail, and the ability to prioritize several tasks.
• Dependability, accountability, and a willingness to learn and work as part of a team.

Skills

• Basic computer skills and comfort using email, office software, and standard office equipment.

Benefits

• 401(k)
• Company car
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

EmmUcare offers a 401(k), dental insurance, and vision insurance with a PPO plan, subject to plan eligibility and terms.

Pay

$12-$14 an hour