Receptionist
Embassy Healthcare · Columbus, OH · 3 wk ago
AdministrativePart-time
We need to output HTML fragment with sections: only include sections that have real specific content. The posting includes: Purpose Of Your Job Position (maybe "About the role"?). Responsibilities (Essential Job Functions & Responsibilities). Requirements (Education Requirements, Experience, Specific Requirements, Physical And Sensory Requirements). Benefits? Not present. Pay? Not present. Schedule? Not present. Skills? Not explicit. Qualifications? Could combine Education/Experience/Specific Requirements. But we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use for section headings. Only include sections with real content.
We have purpose description: "As the primary point of contact for Forest Hills, this role involves welcoming visitors, managing the reception area and breakroom, and ensuring smooth communication both internally and externally to uphold a professional image for the company. Responsibilities include handling phone calls, creating a positive first impression, addressing inquiries, managing office supplies, and providing administrative support to the administrative staff." That's purpose. Could map to "About the role". We'll include
for section headings. Only include sections with real content.
We have purpose description: "As the primary point of contact for Forest Hills, this role involves welcoming visitors, managing the reception area and breakroom, and ensuring smooth communication both internally and externally to uphold a professional image for the company. Responsibilities include handling phone calls, creating a positive first impression, addressing inquiries, managing office supplies, and providing administrative support to the administrative staff." That's purpose. Could map to "About the role". We'll include About the role
with
containing that. Responsibilities: The long list of essential job functions. We'll put under
Responsibilities
with- each bullet. Need to preserve all substantive info. The list includes many abilities. We'll convert each "Ability to ..." into list items. Also other statements like "Assist department personnel..." etc. We'll need to parse the responsibilities section: It starts after "Administrative Functions ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES". Then a list of abilities. Then "Personnel Functions", "Staff Development", "Safety and Sanitation", "Resident Rights", "Working Conditions". All these are responsibilities/duties. So we should include them all as list items under Responsibilities.
We must not include boilerplate like "Delegation Of Authority", "Essential Job Functions Statement", etc. Those are not substantive duties? Might be considered boilerplate. We'll omit.
We need to preserve all substantive information: The abilities list, the personnel functions, staff development, safety and sanitation, resident rights, working conditions.
We'll create list items for each distinct duty.
Let's extract:
From "Ability to maintain accurate resident census by resident name and room number."
"Ability to maintain accurate emergency telephone numbers list."
"Ability to maintain accurate reference telephone numbers list."
"Ability to maintain accurate key personnel telephone numbers list."
"Ability to maintain accurate medical staff telephone numbers list."
"Ability to follow verbal instructions."
"Ability to follow written instructions."
"Ability to type."
"Ability to operate a word processor/computer."
"Ability to operate the facility paging system."
"Ability to operate the facility telephone system."
"Ability to communicate effectively on the telephone and in person."
"Ability to be neat, clean, and appropriately dressed to present and appearance acceptable to residents and the public."
"Ability to receive, sort, and distribute mail accurately and timely."
"Ability to handle emergency situations in a calm, effective manner."
"Ability to follow fire and disaster procedures during a drill and actual occurrence."
"Ability to work cooperatively with all facility department supervisors and administration."
"Ability to screen and direct all incoming calls."
"Ability to answer all inquiries according to facility release of information policies and procedures."
"Ability to enforce visitation policies and procedures."
"Ability to screen all individuals coming into the facility and exercise good judgment in granting entrance."
"Ability to handle all correspondence assigned."
"Ability to communicate and work cooperatively with facility staff; demonstrating superior customer service skills."
"Ability to interact with residents or residents’ representatives and direct them to appropriate individuals."
"Ability to investigate complaints and direct complaints to appropriate departments or individuals."
"Ability to accept assigned duties in a cooperative manner."
"Ability to assume accountability for data contained in the employees’ handbook."
"Ability to perform other related duties as directed by Administrator/designee."
Then Personnel Functions:
"Assist department personnel in identifying and correcting problem areas, and/or the improvement of services."
"Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department."
"Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents."
Staff Development:
"Attend and participate in in-service educational classes and on-the-job training programs."
"Attend and participate in workshops, seminars, etc., as approved."
"Attend and participate in annual OSHA and CDC in-service training programs for hazardous chemicals, TB management, and blood borne pathogens standard."
Safety and Sanitation:
"Follow all established safety procedures and precautions when handling supplies and equipment."
"Maintain supply and storage rooms in a safe, clean and orderly condition."
"Clean and check equipment as directed/necessary."
"Report all incidents/accidents, no matter how minor, to your supervisor immediately."
"Report equipment malfunctions or breakdowns to your supervisor as soon as possible."
"Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately."
"Ensure that work/assignment areas are clean and equipment, tools, supplies, etc., are properly stored before leaving such areas on breaks, end of work day, etc."
"Keep your work area(s) free of hazardous conditions, i.e., grease/oil spills, excess supplies, equipment, etc., to assure that all established safety rules/regulations are followed at all times."
"Follow established policies and procedures concerning infection control when delivering supplies and equipment."
"Ensure defective equipment is identified for maintenance repair as required in accordance with established policies and procedures."
"Ensure that department personnel follow established procedures governing the use of labels and MSDSs."
"Report missing/illegible labels and MSDSs to the safety officer or other designated person."
Resident Rights:
"Maintain confidentiality of all pertinent resident care information to assure resident rights are protected, including the right of refusal."
"Knock before entering a resident's room."
Working Conditions:
"Moves intermittently during working hours."
"Works in assigned areas of the facility."
"Is subject to frequent interruptions."
"Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)."
"Attends and participates in continuing educational programs."
"Is subject to cuts, bruises, falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants."
"Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses."
"Communicates with nursing personnel, and other department personnel."
"May be required to work in cramped spaces."
We'll include all these as list items.
Now Requirements: Education Requirements, Experience, Specific Requirements, Physical And Sensory Requirements.
Education Requirements: "Must possess, as a minimum, a high school diploma."
Experience: "None required. On-the-job training provided."
Specific Requirements: list of many "Must be able to..." statements.
Physical And Sensory Requirements: list.
We'll combine into Requirements section with subheadings? The instruction says use
for section headings only. No subheadings. So we can just list all requirements as list items under Requirements. But we need to preserve all info; we can include them as list items. We must not include filler like "commensurate with experience". Not present. We should not include "Apply NowContact Recruiter" etc. We must not repeat job title as heading. Thus final HTML:
About the role
As the primary point of contact for Forest Hills, this role involves welcoming visitors, managing the reception area and breakroom, and ensuring smooth communication both internally and externally to uphold a professional image for the company. Responsibilities include handling phone calls, creating a positive first impression, addressing inquiries, managing office supplies, and providing administrative support to the administrative staff.
Responsibilities
- Ability to maintain accurate resident census by resident name and room number.
- Ability to maintain accurate emergency telephone numbers list.
- Ability to maintain accurate reference telephone numbers list.
- Ability to maintain accurate key personnel telephone numbers list.
- Ability to maintain accurate medical staff telephone numbers list.
- Ability to follow verbal instructions.
- Ability to follow written instructions.
- Ability to type.
- Ability to operate a word processor/computer.
- Ability to operate the facility paging system.
- Ability to operate the facility telephone system.
- Ability to communicate effectively on the telephone and in person.
- Ability to be neat, clean, and appropriately dressed to present and appearance acceptable to residents and the public.
- Ability to receive, sort, and distribute mail accurately and timely.
- Ability to handle emergency situations in a calm, effective manner.
- Ability to follow fire and disaster procedures during a drill and actual occurrence.
- Ability to work cooperatively with all facility department supervisors and administration.
- Ability to screen and direct all incoming calls.
- Ability to answer all inquiries according to facility release of information policies and procedures.
- Ability to enforce visitation policies and procedures.
- Ability to screen all individuals coming into the facility and exercise good judgment in granting entrance.
- Ability to handle all correspondence assigned.
- Ability to communicate and work cooperatively with facility staff; demonstrating superior customer service skills.
- Ability to interact with residents or residents’ representatives and direct them to appropriate individuals.
- Ability to investigate complaints and direct complaints to appropriate departments or individuals.
- Ability to accept assigned duties in a cooperative manner.
- Ability to assume accountability for data contained in the employees’ handbook.
- Ability to perform other related duties as directed by Administrator/designee.
- Assist department personnel in identifying and correcting problem areas, and/or the improvement of services.
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department.
- Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents.
- Attend and participate in in-service educational classes and on-the-job training programs.
- Attend and participate in workshops, seminars, etc., as approved.
- Attend and participate in annual OSHA and CDC in-service training programs for hazardous chemicals, TB management, and blood borne pathogens standard.
- Follow all established safety procedures and precautions when handling supplies and equipment.
- Maintain supply and storage rooms in a safe, clean and orderly condition.
- Clean and check equipment as directed/necessary.
- Report all incidents/accidents, no matter how minor, to your supervisor immediately.
- Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
- Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately.
- Ensure that work/assignment areas are clean and equipment, tools, supplies, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
- Keep your work area(s) free of hazardous conditions, i.e., grease/oil spills, excess supplies, equipment, etc., to assure that all established safety rules/regulations are followed at all times.
- Follow established policies and procedures concerning infection control when delivering supplies and equipment.
- Ensure defective equipment is identified for maintenance repair as required in accordance with established policies and procedures.
- Ensure that department personnel follow established procedures governing the use of labels and MSDSs.
- Report missing/illegible labels and MSDSs to the safety officer or other designated person.
- Maintain confidentiality of all pertinent resident care information to assure resident rights are protected, including the right of