Receptionist

About Us

At Crest Haven Nursing and Rehab, we revolutionize care delivery with our commitment to compassionate and personalized care. We strive to create a warm and welcoming environment for our patients, families, and staff. With our Mission Statement "Revolutionizing Care Delivery™", we continuously seek new ways to improve our services and exceed expectations.

About the Role

We are seeking a friendly and professional Receptionist to join our team. As a valued member of our staff, you will be the first point of contact for patients, families, and visitors, providing exceptional customer service and administrative support to ensure a seamless experience.

Responsibilities

• Greet patients, families, and visitors in a professional and courteous manner
• Answer phone calls, take messages, and direct calls to the appropriate staff member
• Manage and maintain a clean and organized reception area
• Provide administrative support to the clinical team, including scheduling appointments and managing medical records
• Perform various administrative tasks, such as preparing and distributing mail, faxing documents, and ordering supplies
• Collaborate with other staff members to ensure seamless communication and a positive patient experience
• Participate in quality improvement initiatives and contribute to the development of the center's policies and procedures

Requirements

• High school diploma or equivalent required
• 1 year of experience preferred, but not required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and basic computer skills

Work Environment

• Work in a comfortable and supportive environment with a dedicated team
• Be part of an organization that prioritizes employee growth and development