Receptionist

Schedule

Full-time, Monday through Friday 5:00 AM – 1:30 PM; occasional Saturdays 5:00 AM – 9:00 AM.

Benefits

• Medical, dental, and vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

About the role

Beckley Comprehensive Treatment Center (CTC), located in Beaver, WV, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. The mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. The team is the front line of the fight against the opiate epidemic.

The Receptionist receives patients and visitors to the clinic in a professional manner in accordance with office procedures, answers phones, handles general administrative functions, and provides general information about the clinic to patients and the public.

Responsibilities

• Answer telephone calls and take messages or forward calls
• Schedule and confirm appointments and maintain calendars
• Greet and welcome patients, clients, and other visitors
• Check visitors in and direct or escort them to specific destinations
• Inform other employees of visitors’ arrivals or cancellations
• Enter customer data and send correspondence
• Copy, file, and maintain paper or electronic documents
• Handle incoming and outgoing mail and email
• Perform other duties as assigned

Requirements

• High school diploma or GED equivalent required
• Previous office/administrative experience required; healthcare setting experience preferred
• Experienced in answering telephones, billing, typing or computer word processing, office machine operation, and filing
• Must be comfortable working in an addiction recovery environment