Receptionist

Essential Functions

• Greets visitors positively and professionally and maintains visitor registration logs.
• Directs patients and visitors to appropriate parties and answers basic questions.
• Answers telephone and correctly routes calls via phone or paging system.
• Performs general clerical and data entry duties.
• Ensures reception area is maintained and clean and provides a calm environment for visitors.
• Communicates with appropriate staff during emergency situations and drills.
• Provides an environment conducive to safety for patients, visitors, and staff.
• Affirms the risks for safety and implements appropriate precautions.
• Complies with appropriate and approved safety and Infection Prevention standards.

Minimum Job Requirements

• Minimum Education & Experience: High school diploma or equivalent required. One year of receptionist experience in healthcare setting preferred.
• Required Licenses, Certifications, And/or Documentation: Must maintain acceptable driving record, current driver’s license, and insurability.

Required Knowledge, Skills, And Abilities

• Demonstrates proficiency in MS Office software, including Excel, Word, Outlook, and PowerPoint.
• Demonstrates effective organizational and time management skills.
• Demonstrates effective written and verbal communication skills.
• Demonstrates critical thinking skills.
• Ability to prioritize and meet deadlines.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others at all levels of the organization.

Physical Requirements

• Over The Course Of a Shift: A significant amount of sitting for prolonged periods of time. Lifting/exerting of up to 25 lbs. Sufficient manual dexterity to operate equipment and computer keyboard. Close vision and the ability to adjust focus. Ability to hear overhead pages.