Receptionist

PA Peterson at the Citadel is seeking a Receptionist to assist the Administrator and other key personnel in managing incoming calls and schedules. The Receptionist greets employees, residents, and guests professionally while maintaining security.

Responsibilities

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals, ensuring all referral-related calls reach the right party promptly.
• Performs basic bookkeeping, filing, and clerical duties.
• May assist Business Office Manager with accounts payable receipts.
• Welcomes and provides link to online application to job seekers.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Requirements

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.
• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize, and work under pressure.

Physical Requirements

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling (with or without mechanical aids).
• Ability to distinguish smells and temperatures.
• Limited potential for exposure to environmental hazards.
• Understanding and adherence to company safety standards and protocols required.

Benefits

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

At Citadel, we foster a community of caregivers, leaders, and changemakers who contribute to comfort, dignity, and healing. We’ve been honored as a Certified Great Place to Work for three years in a row and named one of Fortune’s Best Workplaces in Aging Services. Our culture emphasizes mentorship, growth opportunities, and celebrating impact.

Citadel Healthcare provides long and short-term skilled nursing care with a commitment to personalized, integrated care that exceeds expectations. We prioritize individual preferences and needs to help each guest feel at home and achieve optimal health outcomes.