RECEPTIONIST

Caribbean Food Delights (CFD) is a privately owned & operated company and the leading manufacturer of Jamaican Style Patties (beef, chicken, and vegetable). Our state-of-the-art, SQF-certified facility is seeking a pleasant, motivated, and reliable Receptionist with at least one year of similar work experience to provide reception, sales, and administrative support.

Responsibilities

• Answer phones clearly and politely on the first or second ring to ascertain the reason for the call and assist the caller.
• Page clearly and loudly when necessary; check the general mailbox daily to review and forward messages to appropriate employees.
• Greet visitors and clients pleasantly and courteously, determine their needs, and provide prompt, appropriate assistance.
• Assist with processing online/internet sales and all telephone orders using an order form to record information.
• Keep the supply room organized and neat at all times.
• Monitor bioterrorism and food security; maintain a visitors log book (signing in/out, issuing visitor badges).
• Observe surveillance and general security on a regular basis.
• Maintain printers, fax, photocopying, and laminating machines to ensure they have adequate supplies for proper functioning; report any equipment problems to Office Management immediately.
• Ensure the front counter area is clean, neat, and stocked with adequate supplies of company brochures, UPS, Federal Express, and Airborne supplies.
• Arrange UPS, Federal Express pick-ups as necessary.
• Perform other related duties as assigned.

Physical Requirements

• Prolonged sitting, frequent walking, bending, reaching, lifting, and carrying 5–10 pounds.
• Frequent verbal communication and repetitive keyboarding motion.

Requirements

• High School Diploma or equivalent.
• Minimum one year of work-related experience.
• Competent computer knowledge.
• Ethical practice; ability to maintain confidentiality.
• Good communication and customer service skills.
• Ability to operate standard office equipment.
• Well-organized, detail-oriented, and accurate.
• Bilingual (spoken/written Spanish) is a plus but not required.
• Must be eligible to work in the USA.

Pay

$21 – $22 per hour, plus benefits.