Receptionist

Tuesday and Thursday 1pm-8pm
Saturday and Sunday 9pm-5am

About the role

The receptionist will be responsible for greeting the public and visitors in person and on the telephone. In addition, clerical and bookkeeping duties will be completed as assigned.

Responsibilities

• Answer all phone calls in a courteous manner and direct calls to the proper personnel.
• Greet visitors, guests, and residents with the utmost courtesy and offer assistance.
• Direct visitors and guests to appropriate personnel or room.
• Maintain proper documentation of the Resident and Visitor Sign-In/Out Log.
• Update Staff Directory with the latest information, phone numbers, etc.
• Make copies of all forms whenever supply runs low.
• Prepare absence report whenever someone calls in and inform Nursing Supervisor immediately.
• Fax documentation as requested by all departments.
• Organize/arrange files/folders and lock the file cabinet before leaving.
• Prepare copies of paperwork and file appropriately for newly admitted residents.
• Distribute all correspondence to proper personnel and send out all outgoing mail.
• Prepares vouchers, and schedules cab/van for residents’ doctor’s appointments.
• Updates and fax census report every morning.
• Maintain and file resident roster and census.
• Make bank deposits with proper documentation.
• Page caregivers when necessary.
• Performs other related tasks given by immediate superior and administrator.

Requirements

• Must be 18 years of age or older
• High School Diploma or Equivalent
• Ability to speak and write English.
• Excellent customer service & telephone skills
• Organizational skills
• Detail-oriented
• Proficient in Microsoft programs
• Ability to work with integrity regarding patient privacy following policies and procedures
• Ability to effectively communicate with the public, visitors, staff, and residents.
• Must obtain CPR Certificate

Benefits

We offer a comprehensive benefits package for full-time employees:

• Medical, Dental, Vision, and Life & AD&D Insurance
• Voluntary STD, LTD
• 401k with employer match
• 16 days Paid Time Off and holidays
• WA & CA Paid Sick Leave
• Discretionary bonuses

For a complete list of employee benefits, please visit careage.com/careers.

Pay

$18.00 - $21.00 / DOE

About Patriots Landing

Patriots Landing is the Pacific Northwest’s premier senior living community, saluting the long history of the military in the Puget Sound region, and honoring the commitment and dedication of the men and women who served. Patriots Landing provides upscale accommodations, exceptional services and amenities, and industry-leading care with options for independent living, assisted living, memory care, and respite care. For more information visit, www.PatriotsLanding.com.

About Careage

Careage is a leading provider of senior-focused construction, management, and health care services throughout the United States. They are committed to providing exceptional services to a wide variety of clients, including hospitals, medical clinics, skilled nursing, post-acute rehabilitation facilities, Assisted Living Communities, Memory Care centers, and retirement communities. For more Careage news, go to www.careage.com.