Receptionist

About the role

Camping World is seeking a Receptionist to join our growing team. This role requires a proactive and customer-focused individual who can provide a positive customer experience.

Responsibilities

• First point of contact for customers
• Greet and welcome customers
• Set tone for a positive customer experience
• Check in VIP appointments and direct customers to the appropriate team member(s)
• Cook up front desk activities including answering and directing incoming phone calls
• Track incoming sales calls in our CRM
• Maintain a strong work ethic with total commitment to success every day
• Absorb any questions directed to the reception desk
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Requirements

• High School education or equivalent
• Previous experience in a high-standard customer service environment preferred
• Excellent interpersonal, presentation and relationship-building skills
• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
• Strong organizational skills with the ability to multitask
• Effective response to and meeting the needs of a diverse client base

Qualifications

• Computer skills: MS Office
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

Skills

• Customer Service
• Communication
• Organization
• Initiative

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligible)
• Tuition Reimbursement (if eligible)
• On-the-job training opportunities

Pay

• Reasonable estimate of the current range: $14.00-$16.82 per hour

Schedule

• Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
• Part-time associates are offered access to dental & vision coverage!

Company Information

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Contact Us

For more information please visit: www.mycampingworldbenefits.com