Receptionist

About the Role

The Receptionist provides administrative support for the Workforce Solutions centers, supporting team members through a wide variety of advanced clerical and administrative tasks.

Responsibilities

• Maintains responsibility for general secretarial support functions to ensure efficient utilization of time.
• Organizes and prioritizes large volumes of information and calls.
• Sorts and distributes mail.
• Drafts written responses or replies by phone or e-mail when necessary.
• Proofreads all communications to ensure accuracy and clarity of final drafts.
• Ensures equipment and facilities are in appropriate working condition, serves as the primary point of contact for related work orders, and manages center logistics (e.g., room reservations).
• Keeps the career center “tour ready” at all times.
• Provides clerical support to in-house departments as needed (e.g., filing, mail-outs).
• Runs reports for the center (e.g., TWIST reports) as required.
• Retrieves information from files when needed.
• Serves as backup to the telephone switchboard, taking messages and answering routine and non-routine questions.
• Provides backup coverage for the center by offering customer solutions and employment services as necessary.
• Acts as a liaison with other departments, outside agencies, Board staff, and Corporate staff.
• Handles confidential and non-routine information and explains policies when necessary.
• Manages financial items, including collecting payments, data entry, and record keeping (e.g., TWIST, G drive).
• Performs other duties as assigned.

Skills

• Strong organization skills, attention to detail, thoroughness, and accuracy.
• Proficiency in multiple communication platforms, online resources, tracking tools, web integration technology, project management, and Microsoft Office Suites applications.
• Excellent verbal and written communication skills.
• Knowledge of professional writing, editing, and grammar.
• Preferred knowledge of workforce development, economic development, and project management.
• Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the general public.

Qualifications

• High School Diploma or GED required.
• Two years of related work experience preferred; additional work experience may be considered in lieu of educational requirements.
• Bilingual in English and Spanish strongly preferred.

Physical Demands

• Occasionally lifts up to 10 pounds.
• Subject to standing, sitting, bending, and walking to perform job duties.
• Requires visual acuity, speech, and hearing.
• Primarily works in an office environment.
• Occasional driving and travel required.
• Flexible hours may be required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Health Insurance
• Dental
• Vision
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• Life Insurance
• Short and Long Term Disability
• Pet Insurance
• 401(K) with 100% Employer Match of up to 6% of individual contributions

C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and Nevadans. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver unmatched excellence. Join a team dedicated to transforming lives and making a difference in the communities we serve.