Receptionist

Leominster Care Home, 44 Bargates, Leominster, HR6 8EY

Permanent contract. Part time, 16 hours per week. 9am - 5pm, 2 days a week across Monday - Sunday.

About the role

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Act as the first point of contact for all visitors to the home
• Take responsibility for managing new enquiries
• Provide advice and support both face to face and over the phone
• Conduct show-arounds within the care home
• Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed

Requirements

• Previous experience working as a Receptionist with a focus on excellent customer service
• Friendly manner both face to face and over the phone
• Approachable, organised, and able to build strong relationships with residents, their families, and internal teams
• Dedicated, efficient, and able to handle a varied workload
• Caring attitude to make a real difference to people’s lives

Benefits

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy, and mental health support
• Annual allowance of approximately £350 redeemable against Bupa healthcare products
• Wagestream - Early access to up to 40% of earned wages within minutes
• 28 days holiday
• Sick pay scheme in addition to statutory sick pay
• Long service rewards including ecards, extra holidays, and monetary bonuses
• Free meal on every shift
• Interest-free annual travel loan for public transport season tickets
• Range of Bupa pension plans
• Parental leave schemes for adoption, birth parents, and co-parents
• Menopause Plan - Specifically designed to empower women to seek advice, choose treatment, and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Pay

£13.10 - £14.10 per hour, dependent on experience and qualifications.

Schedule

Part time, 16 hours per week. 9am - 5pm, 2 days a week across Monday - Sunday.