Receptionist

Job Summary

Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers)

Responsibilities

• Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department.
• Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed.
• Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments).
• Processes correspondence for Admissions department as needed.
• Affords assistance to Admission Office Assistant as needed.
• Performs all other assigned duties by the Directors of Admissions.

Pay

• Salary: $33,000- $36,000 ($15.86 - $17.30 per hour)
• This position is eligible for overtime.

Benefits

• Comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families.