Receptionist

About the role

Brown Edwards, a Top 100 Firm, provides assurance, tax and business advisory services to a diverse clientele. With a firm-wide staff of approximately 450 professionals, we are one of the largest independent CPA firms in the Virginia / West Virginia / Tennessee region. We support individuals and businesses ranging from small companies to large corporations. Our success is directly attributable to an unyielding commitment to excellence in every aspect of our work.

Core Values: Integrity : Community : Respect : Excellence : Transformative

We are seeking a Receptionist to join our team in Charleston, WV! The Receptionist serves as the first point of contact for clients and visitors, both in person and on the phone, while providing administrative support to the firm. The Receptionist uses established administrative systems, procedures, and policies to support daily functions, while also monitoring and completing various administrative projects.

Responsibilities

• Greets visitors by serving as first point of client contact in person and via phone.
• Manages multi-line telephone by answering phones, giving information to callers, taking messages, and transferring calls to appropriate individuals.
• Operates office equipment, such as copiers, scanners, binding equipment or phone systems. Arranges for repairs when equipment malfunctions.
• Coordinates meeting and conference call arrangements, including coordination of rooms, technical resources, and catering.
• Provides reception & office services relief, such as mail, file, and organizing/stocking kitchen and office supplies as needed.
• Aids in maintaining the professional appearance of conference rooms and common areas.
• Receives and sends correspondence by mail, e-mail, client portals and fax.
• Assists with expense report submissions.
• Updates client information in appropriate systems.
• Prepares daily cash receipt deposits.
• Works sufficient hours in order to complete projects assigned.

Requirements

• High School Diploma, GED, or equivalent. An Associate's or Bachelor's degree in Business Administration is encouraged, but not required.
• 3+ years of administrative experience.
• Intermediate to advanced level Microsoft Office Suite experience.
• Displays superior verbal and written communication skills, including advanced knowledge of current grammar and punctuation standards.
• Capable of working and communicating effectively with professionals at all levels.
• Ability to work in a deadline-driven environment and handle multiple projects/tasks with attention to detail.
• Ability to successfully multi-task while working independently or in coordination with other administrative or management professionals.
• Ability to effectively utilize multi-line telephone system.

Benefits

• Full benefits package including: Medical, Dental, Vision, FSA and HSA options, STD/LTD, Firm-paid Life Insurance, and Supplemental Life, Critical Illness and Accident coverages.
• 401K Profit Sharing Plan with Pre-tax and Roth deferral options and employer match.
• Competitive compensation and annual merit considerations.
• Firm-wide Peer Recognition and Rewards platform to support our culture of year-round positive feedback and communication.
• Generous PTO.
• "Dress for Your Day" policy.

Pay

$20.00-$25.00 an hour. Actual compensation will be determined based on relevant experience, credentials, demonstrated skills, performance, and business need.

Schedule

This is a full-time, in-person position with work hours from 8:30am-5pm, Monday-Friday.