Receptionist

About the role

This position operates the multi-line switchboard, receives and screens calls, routes calls to appropriate staff, and provides information to callers. It also involves receiving visitors, enforcing visitor check-in policies, answering inquiries from parents/guardians and school officials, and performing various clerical duties.

Responsibilities

• Operates multi-line switchboard
• Receives and screens all incoming calls; routes calls to appropriate staff and supplies information to callers
• Receives visitors, obtains name and nature of business; follows and enforces district policy on visitor check-in
• Answers inquiries from parents/guardians and school officials using BOE guidelines and state approved codes
• Performs clerical duties such as typing correspondence, sorting and delivering messages, photocopying, and assisting with large mailing projects
• Helps distribute and organize items for site substitutes
• Assists in report data compilation and preparation
• Maintains office records and supplies
• Assists other staff as needed on special projects and performs other duties assigned by supervisor or administrator
• Performs other duties as assigned

Qualifications

• High school diploma or GED
• 1–3 years general office experience
• Computer literacy required
• Excellent interpersonal skills
• Highly accurate and detail-oriented

Essential Behavior

• Ability to use sound judgment in any situation
• Ability to deal successfully and rapidly with changes in assignments and properly respond to applicable correspondence/communication received
• Ability to project a professional company image through in-person, phone, and electronic interaction
• Ability to build and foster harmonious rapport and work cooperatively with District staff and the public while achieving the objectives and goals of the position
• Ability to handle problematic and/or difficult situations professionally by communicating with the appropriate person

Physical and Environmental Conditions

• Primarily inside working conditions with no exposure to extreme environmental conditions
• Ability to lift/carry and manipulate objects and supplies of up to 10 lbs for up to 50 feet is frequently required; ability to lift/carry objects of 11–24 pounds for up to 50 feet is occasionally required
• Standing in place for short periods of time
• Walking as required to access equipment and perform responsibilities
• Sitting as required to complete tasks
• Use of hands to do fine finger work as in operating a computer
• Strong hand-eye coordination
• Talking and hearing as to communicate concerning job-related duties as assigned and communicate via telephone
• Close vision (clear vision at 20 inches or less) with or without correction
• Distance vision (ability to identify and distinguish colors)
• Peripheral vision, depth perception and ability to adjust focus

Attendance

Able to be in attendance for assigned responsibilities with 95% attendance.

Pay

Based on Experience, $11.37 – $13.46