RECEPTIONIST

About the Role

Boyd Lake Veterinary Center in Loveland, CO, is built on the belief in the power of the human-animal bond. Since 2002, we have focused on strengthening this connection through compassion, owner education, and dedicated preventative medicine, serving the needs of small animal patients in the community. Our facility provides essential medical services including preventative wellness, advanced care, state-of-the-art testing and diagnostics, surgical procedures, and urgent care.

Loveland, CO, sits in the heart of Northern Colorado (NOCO), offering an exceptional blend of outdoor access and engaging local culture. Known for its picturesque mountain views, the area provides immediate access to year-round recreation, including hiking, biking, and water sports at Boyd Lake.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: Educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP).
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Network & Perks: Join a nationwide community of over 20,000 veterinary professionals, enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Pay

The pay range for this position is $19-$22 per hour based on experience.

Schedule

This is a full-time, on-site position requiring a flexible schedule, including some weekends and holidays.