Receptionist

Betterment is a leading, technology-driven financial services company offering investing, savings, retirement, and financial wellness solutions, including 401(k) plans for small and medium-sized businesses. Our team is passionate about empowering people to build wealth with confidence and ease. This role is based in our NYC office and requires in-office presence five days per week.

About the Role

The Receptionist will serve as the welcoming face of the Betterment office, ensuring a positive experience for all employees and visitors. This role requires proactive initiative, strong organizational skills, and a professional demeanor to manage the reception area and support office operations.

Responsibilities

• Welcome and announce clients, candidates, and visitors to Betterment.
• Maintain a positive and welcoming presence for employees, vendors, and guests.
• Open, maintain, and close the reception area, ensuring organization at all times.
• Direct visitors, onboard new hires, and set up security credentials for employees.
• Troubleshoot access issues and ensure compliance with security and safety procedures.
• Perform administrative tasks, assist with company events, and manage incoming mail and packages.

Requirements

• Experience in a similar role.
• Punctuality and ability to work in-office five days per week.
• Strong presence, confidence, and professional demeanor.
• Excellent verbal and written communication skills.
• Passion for client service and interacting with diverse groups.
• Ability to work well under pressure and adapt to a dynamic environment.
• Proven ability to organize, manage, and prioritize multiple initiatives.

Core Values

• We change lives: Your work will directly impact our mission to empower people to build wealth with confidence and ease.
• We set audacious goals: We strive for excellence and celebrate our wins.
• We value all perspectives: Collaboration and inclusivity drive better outcomes.
• We simplify financial services: Innovation and constant improvement are core to our approach.

Pay

New York City: $55,000 - $60,000 base salary range. Actual salaries may vary based on factors such as location, experience, and performance.

Benefits

• Competitive equity package.
• Health, dental, and vision benefits.
• Life and AD&D insurance, short-term and long-term disability insurance.
• Employee Assistance Program (EAP).
• Commuter and parking benefits, FSA/HSA options.
• 401(k) with employer match and matching on qualified student loan payments.
• Generous PTO policy, paid parental leave, and a fully paid four-week sabbatical in your sixth year.
• Company-paid professional coaching for all employees.
• Infertility support and WPATH-aligned transgender health benefits.

Schedule

This role requires in-office presence five days per week.