Receptionist

About the role

Come work at Associa! We are an industry leader in community association management and we are looking for a talented Receptionist.

Responsibilities

• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors.
• Follow through on various requests.
• Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
• Processes and distributes incoming and outgoing mail for the office and Associations.
• Prepares and assists community managers with monthly board packages and in-house mailings.
• Updates homeowner and association information in C3 and shared files.
• Relieves concierge/telephone operators on an as needed basis.
• Keeps work spaces organized and maintained.
• Alerts Office Manager of low supplies and assists in supply stocking and distribution.
• Processes print jobs, scanning and faxing as general office support when needed.
• Files association documents for Community Managers.
• Arranges for delivery and pick up of documents from storage when necessary.
• Prepares and assists community managers with monthly board packages and in-house mailings.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of company policies, procedures and forms.
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Time management and time critical prioritization skills.

Qualifications

• High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience

Skills

• Microsoft Office proficiency
• Excellent communication skills
• Customer service skills
• Typing and data entry skills
• Basic organizational skills
• Attention to detail

Benefits

We offer a competitive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

The pay range for this position is $18.00 - $22.00 per hour.

Schedule

This is a full-time position with flexible hours to accommodate the needs of the community.