Receptionist

About the role

The Receptionist provides administrative, operational, and support while also enabling the effectiveness of the broader executive team. This role will manage the reception area in our Cary, NC office as well as facilitating executive communication.

Responsibilities

• Manage Reception area of Cary, NC office
• Coordinate Calendars for CEO and SVP of Sales and Marketing
• Prepare presentations, agendas, and talking points
• Prepare meeting minutes
• Coverage travel, lodging and meals
• Organize and support client visits for North Carolina
• Organize and support special events and support quarterly workshops
• Adeherence to the Code of Conduct and Corporate Compliance Program
• Perform other duties as assigned.

Communication Management

• Manage executive communications, including emails, calls, and requests
• Draft, edit, and format executive communications and leadership correspondence
• Communicate with senior leaders, employees, and clients with professionalism and discretion

Strategic & Operational Support

• Aid in planning and execution of company-wide initiatives, events, and communications
• Maintain highly organized records, files, and documentation related to executives
• Continuously improve administrative processes to enhance executive efficiency

Confidentiality & Judgment

• Handle sensitive, confidential, and time-critical information with the highest level of integrity
• Exercise sound judgment, discretion, and business acumen in all interactions

Qualifications

• Bachelor’s degree or equivalent professional experience
• 3 to 5 years' experience as a receptionist or personal assistant
• Demonstrated experience supporting executive leadership teams or boards
• Proficiency in Microsoft 365 (Outlook, Word, PowerPoint, Excel, Teams)
• Exceptional organizational, prioritization, and problem-solving skills
• Strong written, verbal, and interpersonal communication skills

Key Competencies

• Executive presence and professionalism
• Strategic thinking and anticipation of needs
• High attention to detail with ability to see the big picture
• Flexibility and composure under pressure
• Strong relationship-building and collaboration skills