Receptionist

Job Summary

The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.

Key Responsibilities

- Greet and assist parishioners, visitors, and guests in a courteous and welcoming manner. - Answer and direct incoming telephone calls and emails. - Provide information regarding Mass schedules, sacraments, parish events, ministries, and church programs. - Schedule appointments and maintain parish calendars. - Prepare, organize, and distribute parish correspondence, bulletins, and mailings. - Maintain parish records, databases, and confidential files. - Process requests for sacramental records, certificates, and other parish documents. - Receive and route mail, packages, and deliveries. - Assist with event registrations and parish communications. - Support clergy and parish staff with administrative tasks and special projects. - Handle office equipment, supplies, and basic clerical duties, including copying, filing, and data entry. - Maintain confidentiality regarding parish and personnel matters.

Qualifications

- High school diploma or equivalent required. - Previous receptionist, administrative assistant, or customer service experience preferred. - Strong verbal and written communication skills. - Proficiency in Microsoft Office (Word, Excel, Outlook) and general office technology. - Excellent organizational and multitasking abilities. - Professional demeanor with strong interpersonal skills. - Ability to maintain confidentiality and exercise good judgment. - Familiarity with the Catholic Church and its mission, practices, and terminology preferred.

Skills and Competencies

- Customer service excellence - Attention to detail - Time management - Organization and record keeping - Professional communication - Problem-solving - Teamwork and collaboration

Working Conditions

- Office-based position in a parish environment. - Regular interaction with parishioners, clergy, staff, and community members. - May require occasional evening or weekend availability for special parish events.