Receptionist

About the role

The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination.
• Affords assistance to residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e., monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondence appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

Physical Demands

• The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.

Benefits Offered

• Extremely low-cost Health, Dental, Vision, 401K, and more
• $25,000 Company Paid Life Insurance - at no cost to you
• Leadership Training to enhance your management skills
• Daily Pay - get your money when you want
• Paid Vacations - rolls over each year
• Paid Sick Time
• Paid Holidays
• Tuition Reimbursement
• Daily, Weekly, Monthly Employee Appreciation Events
• Birthday, Anniversary Celebrations
• Full-time, Part-time, PRN available
• Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more
• Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you
• Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments
• Paid Break Time for Nursing Mothers
• Time Off to Vote