Jobs · Administrative · Massachusetts

RECEPTIONIST

AMSURG · Acton, MA · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Position Summary: "Come join Middlesex Endoscopy Center! We are seeking a front desk receptionist. Underneath the supervision of the Center Leader or Office Manager, a receptionist will be responsible for areas such as insurance verification, scheduling of surgical procedures, checking in patients for endoscopic procedures, booking follow up appointments ect." That's a summary; could be "About the role". We'll put that in

under

About the role

. Qualifications: list: High School Diploma or GED, One (1) year of experience preferred, Ambulatory Surgery Center (ASC) experience preferred, Ability to speak and understand the English language, Strong ethical and moral character references, Basic computer skills. Also later there are many sections: Essential Duties And Responsibilities (long list). That's responsibilities. Also there are sections: Cognitive Skills, Communication, Financial Practices, Compliance Program, Performance-Improvement Program, Safety/Risk-Management Program, Teamwork, MATHEMATICAL SKILLS, LANGUAGE SKILLS, REASONING ABILITY, PHYSICAL DEMANDS, WORK ENVIRONMENT. Those could be considered Skills or Requirements? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have Qualifications (education/experience). We have Responsibilities (essential duties). We have Skills (cognitive, communication, mathematical, language, reasoning, physical demands, work environment). Also maybe Requirements could be same as Qualifications? But we can combine. We have Benefits: listed: 401(k) matching, Dental insurance, Flexible schedule, Health insurance, Paid time off, Vision insurance. Also earlier "Benefits: 401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insurance". So we have benefits. Pay: Not mentioned. No pay/salary info. So we should NOT include Pay section. Schedule: "Schedule: 8 hour shiftDay shiftMonday to Friday". Also earlier "Days and hours of work may vary to meet patient needs" but schedule specifics given. So we have schedule content: 8 hour shift, Day shift, Monday to Friday. We'll include Schedule section. We also have Job Type: Full-time (mentioned twice). Could be part of About the role or maybe separate? Not a heading; we can include in About the role paragraph. We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to preserve all substantive info. So we need to include all duties, qualifications, skills, benefits, schedule. We must not repeat job title as heading. We must not include Job ID etc. We need to use
  • for any list of duties/requirements/benefits. For prose use

    . We need to decide what goes into each section. About the role: summary paragraph. Responsibilities: list of essential duties (the long list). We'll extract each duty as

  • . Requirements: maybe combine qualifications? But we already have Qualifications heading. The instruction says we can use Qualifications heading. So we will have Qualifications section for education/experience etc. Skills: we can include cognitive, communication, mathematical, language, reasoning, physical demands, work environment as sub-items? Could be a list under Skills. But we need to avoid thin sections; we can combine all skill-related items into one Skills section with subheadings? However we cannot use headings other than the allowed ones? The instruction only says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but better to stick to those. So we can put all skill-related bullet points under Skills heading as a list. We need to ensure we don't lose any detail. Let's extract duties list from "Essential Duties And Responsibilities:" until before "Cognitive Skills". The list includes many items separated by periods and line breaks. We'll need to parse them into separate items. Let's copy the duties text: "Serves as telephone operator for center; routes incoming calls properly and takes accurate messages when unable to connect caller to requested party. Receives and distributes all mail and special deliveries. Greets patients and provides necessary paperwork for completion. Notifies appropriate nursing staff that patient is present after patient has completed paperwork. Keeps track of patient's family, patient's driver, etc. Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality. Prints out all labels, forms, etc., for patient charts and assembles charts before appointment. Calls appropriate agencies for assistance in case of emergency. Issues appropriate receipts when receiving payments by cash or check directly from patients Verifies credit cards if used and issues appropriate duplicate receipts Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately If there are separate billing accounts Demonstrates courtesy and helpfulness toward patients and their families. Participates in continuing education and other learning experiences Shares knowledge gained in continuing education with staff Maintains membership in relevant professional organizations. Seeks new learning experiences by accepting challenging opportunities and responsibilities. Welcomes suggestions and recommendations. Regular and predictable attendance and performs other duties as assigned." That seems to be the duties list. Now Cognitive Skills list: "Exhibit mental alertness for quality decision making and exercising good judgment. Ability to multi-task effectively, efficiently, accurately, and with attention to details. Ability to recognize/define problems, collect data/facts, draw valid conclusions, and correct errors Ability to interpret instructions in a variety of forms and deal with abstract and concrete variables." Communication: "Ability to effectively communicate patient care needs and significant information to healthcare team to promote continuity of patient care. Ability to respond to questions and professionally interact verbally and/or written with managers, co-workers, patients, and the general public." Financial Practices: "Uses Center resources appropriately and avoids wasteful practices Reports wasteful practices Analyzes work area and makes recommendations for potential cost-effective improvements." Compliance Program: "Contributes to progress/development of organization's adopted compliance programs.Performs according to established compliance policies and procedures" Performance-Improvement Program: "Contributes to the progress and development of the organization's adopted performance-improvement program.Performs according to established performance-improvement policies and procedures" Safety/Risk-Management Program: "Adheres to safety policies and procedures in performing job duties and responsibilities Maintains responsibility for safe work area by reporting to safety officer or designee observed or suspected safety violations, hazards, and policies/procedure non-compliance Responds to emergency situations with competence and composure Reports observed or suspected medical emergencies, notifies appropriate personnel and responds appropriately Identifies Center emergency situations (e.g., fire, disaster) and notifies appropriate personnel and external agencies" Teamwork: "Works well with others – be a team member Report observed or suspected safety violations, hazards, and policy/procedure non-compliance to Safety Officer or other designated person, following the Chain of Command Participate in staff meetings, in-services, committees, and continuing education as required. Supports the Center's ideology, mission, goals, and objectives Performs in accordance with the Center's policies and procedures. Conducts self as a positive role model and team member. Follows the Center's standards for ethical business conduct. Recognizes patients' rights and responsibilities and supports them in performance of job duties" Mathematical Skills: "Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages" Language Skills: "Ability to understand, read, write, and speak English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to questions, and professionally interact with healthcare team, clients, vendors, and the general public." Reasoning Ability: "Demonstrates an ability to recognize and define problems, collect data, establish facts, draw valid conclusions, and correct errors. Ability to interpret a variety of instructions and forms to understand abstract and concrete variables. Ability to think critically using inductive and deductive reasoning." Physical Demands: long list. Work Environment: "Days and hours of work may vary to meet patient needs The Center is a well-lit, ventilated and climate controlled environment. The Center may require decreased lighting to meet patient care needs, such as laser rooms and some OR/Procedure rooms. Staff will work with medical and office equipment, some of which will have moving parts. Noise level is usually quiet to moderate. Staff may have exposure to blood and other potentially infectious body fluids and materials or toxic chemicals and cleaning solutions The Center procedure rooms are often small, and due to equipment may have little room to work around and may necessitate reaching, pulling, pushing. Staff will work in close proximity to patients and co-workers" Also there is "Come and join our team! Apply today!" which is call to action; we can include in About the role maybe. Now Benefits: "401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance" Schedule: "8 hour shift Day shift Monday to Friday" Also earlier "Days and hours of work may vary to meet patient needs" but schedule specifics given; we can include both? The schedule section should have the specific schedule; we can also note variability. We'll include the explicit schedule. Now we need to output HTML. Structure:

    About the role

    Come join Middlesex Endoscopy Center! We are seeking a front desk receptionist. Under the supervision of the Center Leader or Office Manager, a receptionist will be responsible for areas such as insurance verification, scheduling of surgical procedures, checking in patients for endoscopic procedures, booking follow up appointments. Come and join our team! Apply today!

    Responsibilities

    • Serves as telephone operator for center; routes incoming calls properly and takes accurate messages when unable to connect caller to requested party.
    • Receives and distributes all mail and special deliveries.
    • Greets patients and provides necessary paperwork for completion.
    • Notifies appropriate nursing staff that patient is present after patient has completed paperwork.
    • Keeps track of patient's family, patient's driver, etc.
    • Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality.
    • Prints out all labels, forms, etc., for patient charts and assembles charts before appointment.
    • Calls appropriate agencies for assistance in case of emergency.
    • Issues appropriate receipts when receiving payments by cash or check directly from patients.
    • Verifies credit cards if used and issues appropriate duplicate receipts.
    • Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately (if there are separate billing accounts).
    • Demonstrates courtesy and helpfulness toward patients and their families.
    • Participates in continuing education and other learning experiences.
    • Shares knowledge gained in continuing education with staff.
    • Maintains membership in relevant professional organizations.
    • Seeks new learning experiences by accepting challenging opportunities and responsibilities.
    • Welcomes suggestions and recommendations.
    • Regular and predictable attendance and performs other duties as assigned.

    Qualifications

    • High School Diploma or GED
    • One (1) year of experience preferred
    • Ambulatory Surgery Center (ASC) experience preferred
    • Ability to speak and understand the English language
    • Strong ethical and moral character references
    • Basic computer skills

    Skills

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