Receptionist

About the role

The Receptionist serves as the first point of contact for visitors, residents, and staff. The receptionist is responsible for creating a welcoming environment while handling a variety of administrative and front desk duties.

Responsibilities

• Create a welcoming environment for visitors, residents, and staff.
• Handle a variety of administrative and front desk duties.
• Manage a multi-line phone system.
• Handle mail, data entry, filing, and recording keeping.
• Provide supportive presence and engage in a comforting atmosphere for residents.
• Work towards a common goal of excellent care for residents.

Requirements

• High school diploma or general education degree (GED).
• One to three months of related experience.

Qualifications

• Strong passion for geriatric advocacy and commitment to senior care excellence.

Skills

• Customer Service and Communication: Friendly and professional demeanor, patience, empathy, active listening skills, and clear communication.
• Administrative and Office Skills: Ability to manage a multi-line phone system, handle mail, data entry, filing, and recording keeping.
• Supportive Presence: Creating a comforting and engaging atmosphere for residents.
• Teamwork: Ability to work towards a common goal of excellent care for residents.

Benefits and Perks

• Competitive Compensation: Access to earnings, referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs, and more.
• Health & Wellness: Medical, vision, and dental insurance, Employee Assistance Program, Workforce Chaplains, and personalized wellness coaching.
• Life in Balance: Holiday pay, PTO, opportunities to earn additional PTO, employee discount programs, and travel, retail, entertainment, food discounts.
• Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships, financial assistance for continuing education, company-sponsored scholarship programs, and tuition reimbursement.
• Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships, and Excellence, employee recognition events, and awards.

About American Senior Communities

Compassion, Accountability, Relationships, and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members, and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but making a difference in the lives of seniors across Indiana.