Receptionist

Responsibilities

• Greet all visitors courteously, determine their needs, check appointments, and direct them to the proper person.
• Operate a centralized telephone console to relay incoming, outgoing, and interoffice calls.
• Respond appropriately to requests for information.
• Maintain a list of employees' names, room locations, and telephone extensions.
• Sort, distribute, and deliver faxes, mail, paychecks, and other documents.
• Package and process mailings and shipments for USPS, UPS, FedEx, Lone Star, etc.
• Maintain a supply of applications.
• Maintain a neat workstation.
• Ensure the breakroom is fully stocked with utensils, cups, coffee, and paper towels.
• Maintain a warm personality, positive attitude, and neat appearance.
• Maintain confidentiality of information.
• Inventory and order office supplies weekly and as needed.
• Ensure all front desk duties are fully functional by 8:00 AM.
• Perform other duties as assigned.
• Backup for other Admin(s) as needed.
• Support new hire orientation.

Knowledge

• High school diploma is required.
• Bilingual Spanish required.

Work Experience

• Customer service experience.
• Purchasing and purchase order experience.
• Familiar with or use of "AIA" for construction billing.

Skills and Competencies

• Bilingual Spanish communication experience preferred.
• Excellent written and verbal communication skills.
• Ability to follow verbal and written instructions.
• Detail-oriented with excellent organization skills.
• Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease, and other software required by the company.
• Ability to maintain accurate and auditable records.
• Ability to work in a fast-paced service/construction team environment.
• Attention to detail with emphasis on accuracy and quality.
• Ability to prioritize work to balance multiple projects and deadlines.
• Familiar with or use of "AIA" for construction billing.