Receptionist

About the role

Grandview Nursing & Rehabilitation is looking for a Receptionist to join our incredible team! We're not just a workplace; we're a community driven by excellence. We take immense pride in what sets us apart - our exceptional leadership, a warm and friendly work environment, and a reputation that we've worked hard to earn. If you're ready for a rewarding career experience, your journey begins here!

Responsibilities

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Operate paging/telephone system as required.
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Receive requests from within the facility and locate personnel through paging system.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)
• Greet visitors.
• Direct to appropriate office and/or resident room.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Monitor presence and location of sale representatives in the facility.
• Issue and collect identification badges as representatives sign in/out.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
• Report suspicious persons/information to supervisor immediately.
• Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
• Scan and attach medical records to resident EMR
• Receive, sort, and distribute mail as directed.
• Operate copier, office machines, etc., as directed.
• Operate computer as directed.

Benefits

• Competitive wages based on experience
• Daily pay option available
• Generous paid time off (PTO) package
• Medical, Dental and Vision insurance
• Supplemental disability and life insurance options available
• Flexible Spending Account
• 401k available
• Career advancement opportunities / tuition reimbursement
• Friendly work environment
• Referral bonus

Schedule

Shift Hours: vary but mostly 4pm-8pm weekday / weekend shifts available