Receptionist Assistant (Part-Time)

Schedule & Availability

This position requires a flexible schedule. Shift start times may be 8:00 AM, 2:00 PM, or 4:30 PM, with shift end times of 2:00 PM or 8:00 PM. Employees will work varied days throughout the week, including every other weekend, and will rotate coverage for major holidays.

Position Overview & General Responsibilities

Join the Sunnyside team as a part-time Receptionist Assistant and be the friendly face that makes a lasting first impression! In this vital role, you’ll ensure our residents, families, visitors, and team members feel valued from the moment they arrive. With a focus on exceptional customer service, you'll greet guests with warmth, direct them with care, and provide accurate, prompt information to callers. If you’re passionate about helping others, love providing excellent service, and enjoy being at the heart of daily operations, this is the perfect opportunity for you!

• Consistently project a professional image of Sunnyside.
• Answer incoming calls promptly, courteously, and accurately.
• Take and forward messages, ensuring timely delivery, especially for emergency notifications.
• Greet visitors and guests with warmth and sincerity, providing helpful and accurate information.
• Communicate thoroughly and offer assistance to visitors, residents, etc.
• Act as a command center during fire drills and emergencies, relaying key messages and “All Clear” signals as needed.
• Perform copy tasks for other departments efficiently and accurately, maintaining knowledge of copy machine functions.
• Sell stamps, movie tickets, meal tickets, and copies to residents and staff, handling transactions and collecting payments.
• Manage monetary transactions for items and guest accommodations, ensuring accuracy and providing change.
• Sign out keys for campus locations as needed and maintain accurate records.
• Keep the reception area neat and welcoming at all times.
• Assist with other duties as assigned.

Requirements

• High school diploma or general education degree (GED) preferred.
• Basic Computer Skills Required.
• Prior work experience in the long-term care industry or working with older adults preferred.
• Ability to work with confidential information and maintain its integrity.
• Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
• Sincere interest in working with the elderly.
• Be creative, positive, energetic, organized and patient.
• Strong customer service skills; maintain a hospitality approach when engaging all individuals.

Benefits

• Personal Leave
• Paid Sick Leave
• Paid Vacation Leave
• Paid Holidays
• Choice of 3 Medical Plans, Including an HSA Option
• Prescription Drug Coverage
• Dental Coverage
• Vision Coverage
• Company Paid Life Insurance
• Company Paid Short-term Disability Insurance
• Company Paid Long-term Disability Insurance
• Flexible Spending Account
• 401(k) Plan with Company Match
• Supplemental Life, Accident & Cancer Insurance
• Tuition Assistance
• Uniform Reimbursement
• License Reimbursement
• MD Ortho – Free Telemedicine & Direct Orthopedic Services
• Garner Health – Expert Doctor Matching & Healthcare Savings
• Free membership to our on-site wellness center
• On-Site Credit Union
• On-Site Hair Salon
• On-Site Massage Therapy & Esthetician Services
• Discounted Movie Tickets
• Employee Emergency Relief Fund
• Employee Assistance Program

Physical & Environmental Considerations

This job operates in an environment with activity rooms and office space with normal lighting levels, temperature ranges, air quality, ventilation and noise levels. Special events, temperatures vary with the season and location.

Pay

$13 - $16 / Hour