Receptionist (Part-Time)

Summary: Princeton Insurance Agency, now part of the OneDigital family, is seeking an energetic and service-oriented individual to join our team as a Receptionist at our Cambridge-Isanti branch. This role is ideal for someone who takes initiative, thrives in a fast-paced environment, and enjoys supporting both clients and internal teams.

Key Responsibilities

• Serve as first point of contact by greeting visitors and answering/directing phone calls
• Provide excellent customer service to clients and internal team members
• Support Account Managers with client needs, data entry, and administrative tasks
• Cook conference room scheduling, meeting setup, and clean-up (including food ordering as needed)
• Maintain office supplies (inventory, ordering, and distribution)
• Maintain office security procedures
• Support basic insurance related tasks (training provided)
• Occasionally provide backup support to other branch locations (Princeton, Foley, Cambridge)

Qualifications, Skills and Requirements

• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• Professional attitude and appearance
• Strong organizational and multitasking abilities
• Able to work both independently and as part of a team
• Comfortable managing multiple priorities in a fast-paced environment
• Able to maintain confidentiality

Qualifications

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred
• Prior insurance experience is a plus but not required

Pay and Benefits

The typical base pay range for this role nationwide is $18 to $21 per hour. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

About the Role

We are a trusted partner to business owners, providing peace of mind through risk management services. Our Receptionist role supports our mission by ensuring smooth operations and excellent client service.

Benefits

We offer a comprehensive benefits package including health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.

Schedule

This is a part-time position, approximately 24 hours per week, with a 3-day in-office schedule (Mondays and Fridays required, third day flexible).

Skills

Our Receptionist role requires strong communication, customer service, and organizational skills. Previous receptionist or administrative experience is preferred, but prior insurance experience is not required.