Receptionist/AP Support

Overview

The Job in a Nutshell: The Receptionist is the first point of contact for inbound calls and for visitors to the Lakewood Store Support Center. In addition, this position provides general accounting support with a variety of clerical activities and related tasks.

Responsibilities

• Answers incoming calls and ensures phone calls are redirected accordingly
• Greets and announces visitors to the Home Office
• Opens, sorts and distributes the mail; date stamps invoices and prepares for pickup
• Performs a variety of clerical duties and accounts payable support activities such as: Audit store closeouts, Reconcile daily paperwork from the stores, Match invoices to checks and verify accuracy, Sort coupons, Deposit checks daily, Maintain vendor files and file rotation to the warehouse

Qualifications

• High school diploma or GED is required
• Minimum of 6 months of relevant experience and/or training, or equivalent combination of education and experience
• Possesses excellent phone etiquette and is customer service driven
• Possesses exceptional interpersonal communication skills
• Punctual and has a good attendance history
• Possesses strong organizational skills with attention to details
• Ability to work independently on assigned tasks as well as to accept direction on given assignments
• Knowledge of MS Office (Word, Excel, Outlook)

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• good4u Crew Member Discount
• Npower Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Full-Time Crew Members (30+ hours/week) Medical, Dental and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retail Savings Plan (401k) with discretionary Company Match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with Company Match

Diversity Statement

We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization. At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities And Environmental Demands

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
• Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.
• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.