Receptionist - Alma Animal Hospital

About the role

At Alma Animal Hospital, we treat pets like our own, committed to comprehensive veterinary care and the highest quality service since 2011. Our dedication to community trust is reflected in our excellent 4.7-star Google rating. We offer a full range of medical services, including Wellness and Prevention, Testing and Diagnostics, Surgical Procedures, and Urgent Care.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• A flexible schedule, including some weekends and holidays.
• The pay range for this position is $16-$18 per hour based on experience.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Schedule

A flexible schedule, including some weekends and holidays.

Pay

$16-$18 per hour based on experience.