Receptionist / Administrative Coordinator (USA) - RibbitZ

What You’ll Lead and Deliver

• Greet visitors and manage front-desk operations in a professional and welcoming manner.
• Handle incoming calls, emails, and general correspondence.
• Manage office supplies, records, and administrative documentation.
• Aid with employee onboarding and offboarding documentation and processes.
• Maintain employee records and personnel files, ensuring accuracy and confidentiality.
• Support the administration of employee benefits, insurance, and related documentation.
• Liaise with insurance providers regarding enrolments, renewals, claims, and employee inquiries.
• Affiliate with the sales team by attending professional social engagements, including business lunches (1–2 times per month) and occasional dinners, to strengthen client relationships and support business development initiatives.
• Aid with HR administration, including leave tracking, employee communications, and policy acknowledgments.
• Schedule meetings, coordinate appointments, and support office logistics.
• Provide administrative and operational support to management as required.

Requirements To Be Successful in This Role

• A high school diploma or a bachelor’s degree in Business Administration, Human Resources, or a related field.
• Two to five years of experience in reception, administration, office coordination, or HR support roles.
• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication skills.
• A professional appearance and customer-service-oriented mindset.
• Experience handling employee insurance and HR-related administrative tasks is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• The ability to maintain confidentiality and handle sensitive information with discretion.
• A reliable, trustworthy, detail-oriented, and proactive approach.

We Offer Competitive Benefits

• Global Exposure: Opportunities to work on international projects and collaborate with global teams.
• Competitive Compensation: A salary package that recognizes your expertise and contributions.
• Health & Wellness: Comprehensive medical insurance for you and your dependents.
• Learning Opportunities: Access to training programs, workshops, and certifications to enhance your skills.
• Work-Life Balance: Paid time off, including annual leave and holidays.
• Inclusive Environment: A workplace that celebrates diversity and fosters collaboration.