Receptionist / Administrative Coordinator

Essential Duties & Responsibilities

• Answers and appropriately routes phone calls; greets and assists visitors
• Receives, sorts, and distributes mail and deliveries
• Maintains front office organization and shared communication areas
• Affords administrative support across departments as needed
• Captures travel arrangements (flights, hotels, itineraries) for leadership and visitors as needed
• Affords executive calendar scheduling and meeting coordination when requested
• Supports preparation for meetings (materials, agendas, logistics)
• Helps ensure effective communication flow between leadership and internal teams

HR Support

• Coordinates logistics for new associate onboarding (scheduling, materials, workspace setup)
• Prepares onboarding materials and ensures required documentation is completed and filed
• Supports new hire orientation activities and first-day experience
• Tracks onboarding checklists and ensures completion and accuracy
• Communicates new hire announcements and supports team integration
• Affords administrative support for employee engagement initiatives (wellness, recognition, events)
• Affords planning and coordinating company meetings, events, and activities
• Supports communication of internal initiatives and updates
• Maintains consistent cadence of engagement touchpoints and activities
• Helps foster a positive, organized, and engaging workplace environment

Executive And Operational Support

• Captures travel arrangements (flights, hotels, itineraries) for leadership and visitors as needed
• Affords executive calendar scheduling and meeting coordination when requested
• Supports preparation for meetings (materials, agendas, logistics)
• Helps ensure effective communication flow between leadership and internal teams

Required Education / Experience/ Skills

• High school diploma required; associate degree preferred
• 2–5 years of administrative, receptionist, or office coordination experience
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and accuracy
• Strong interpersonal and communication skills

Technical Skills

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience with expense reporting systems preferred
• Familiarity with document management systems and shared drives

Key Measurements

• Gross Margin to Budget
• Net Sales to Budget
• Units to Budget
• Meaningful Follow-ups to Budget
• Lead & Opportunity Disposition within 60 Days of No Activity
• Data Accuracy and Integrity

Pay

Salary Range: Competitive Salary Range commensurate with proven experience.

Company Culture

At Robroy, we pride ourselves on fostering a collaborative, innovative, and inclusive work environment. Our culture is built on mutual respect, trust, continuous learning, and a shared commitment to excellence. We value appreciation and balance, encourage professional growth, and recognize the achievements of our team members.