Receptionist / Administrative Assistant – On Call Position

About the role

The Springs at Tanasbourne, located at 1950 NE 102nd Ave, Hillsboro, OR 97006, is part of The Springs Living, whose purpose is to change the way people think, feel, and experience senior living by creating welcoming, vibrant communities for residents, families, and team members.

The community offers 230 apartment homes across Independent Living, Assisted Living, and Memory Care. The Springs at Tanasbourne seeks a friendly, organized, part‑time Receptionist / Administrative Assistant to welcome residents and visitors, manage front‑desk communications, and provide administrative support across departments.

Responsibilities

• Greet residents, families, visitors, and team members warmly and assist with their questions and needs.
• Maintain a visible, attentive presence at the front desk and coordinate coverage during breaks and meal periods.
• Answer telephone calls promptly, direct callers to the appropriate person, and relay accurate messages.
• Help residents and visitors find relevant information, resources, and community services.
• Maintain a clean, inviting lobby and replenish the refreshment station as needed.
• Receive room service, staff, and guest meal orders and communicate them to the dining team.
• Assist departments with clerical tasks, recordkeeping, and other administrative projects.
• Create forms, invitations, and other materials that follow The Springs Living’s brand standards.
• Monitor incoming faxes and distribute communications to the appropriate team members.
• Maintain office supply inventory and order supplies within established guidelines.
• Help troubleshoot office equipment issues and coordinate maintenance or repairs as needed.
• Stay informed about community events and maintain calendars, including Outlook and Life Enrichment calendars, as assigned.
• Maintain the cash box and accurately record charges using designated community systems.
• Share relevant updates with other receptionists and department managers to support smooth shift transitions.
• Monitor visitor access, resident call systems, and exit alarms while maintaining security awareness.
• Respond to the fire alarm panel and direct staff to the appropriate area according to community procedures.
• Gather necessary information and communicate calmly and professionally during emergencies.
• Protect the confidentiality and privacy of residents, families, and staff.
• Follow community safety procedures, privacy guidelines, and applicable Assisted Living and Memory Care requirements.
• Complete required training and support coworkers with a dependable, cooperative attitude.
• Perform other duties as assigned.

Requirements

• High school education or equivalent.
• Professional clerical or administrative experience preferred.
• Physical requirements: sitting up to six hours per day, standing and walking throughout the workday, lifting up to 25 pounds, occasional pushing, pulling, bending, twisting, reaching; manual dexterity to operate office equipment; work primarily indoors; potential exposures may include blood and bodily fluids, sharps, animal dander, latex.

Skills

• Strong written and verbal communication skills.
• Confidence answering questions and communicating with residents, families, visitors, managers, and coworkers.
• Strong organizational skills and ability to prioritize tasks while responding to interruptions.
• Working knowledge of Microsoft Office and other relevant computer programs.
• Ability to follow written, verbal, electronic, and schedule‑based instructions.
• Sound judgment, practical problem‑solving skills, and ability to remain calm in unexpected situations.
• Dependability, flexibility, attention to detail, and a collaborative team mindset.

Schedule

On‑call, hourly, non‑benefited position.