Receptionist/Administrative Assistant

Quality Truck Care Center is a family-owned business operating in the Fox Valley since 1986. We represent Western Star, Autocar, Mitsubishi Truck lines, along with the heavy-duty XCMG line, and are certified in Detroit, Cummins, and CAT engines, Allison and Detroit transmissions and axles.

About the role

Under limited supervision of the Office Manager, the Receptionist is responsible for answering incoming phone calls, reception and guidance of guests, and handling administrative activities including receiving shipments, filing, organizing documents, and providing general clerical support.

Responsibilities

• Welcome visitors and help navigate to relevant departments.
• Answer direct phone calls in a polite and friendly manner.
• Open, sort, and distribute incoming USPS mail.
• Type and compose correspondence including memos, letters, minutes, labels, and forms.
• Maintain filing system.
• Review all timecards for all locations.
• Perform attendance recordkeeping.
• Handle bi-weekly mailings.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Take inventory of supplies and restock as needed.
• Perform other administrative duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum of two years of general office experience.
• Strong computer knowledge of Microsoft Word and Excel.
• Excellent interpersonal and communication skills, both via phone and in-person.
• Excellent written communication methods, including typed and handwritten correspondence.
• Accurate, consistent, and detail-oriented.
• Strong organizational skills.
• Must be able to work well independently.

Work Environment

The employee is occasionally exposed to dirt, dust, and fumes from the shop. The noise level in the work environment is usually quiet to moderate.

Benefits

• Vacation with rapid accumulation for up to 4 weeks.
• Additional rapid accumulating PTO time up to 192 hours.
• Flexible work hours.
• Health, dental, and vision insurance.
• Supplemental insurance options.
• HSA and FSA plans.
• 401K with employer contribution.
• Health and fitness membership participation.
• Tuition participation plans.
• Personal development training.
• Advancement opportunities.
• Apprentice programs.
• Referral reward program.
• Personal financial planning program.