Receptionist / Administrative Assistant

About the role

At Physio Health Clinic, an independent, family-owned, community-focused medical practice in Kent, WA, you’re not just a receptionist—you’re a vital part of our team, making a difference in the lives of our diverse patients. We’re seeking a Receptionist / Administrative Assistant with a warm, outgoing personality and a passion for learning. No experience? No problem! We provide full training to help you shine.

Responsibilities

• Welcome patients with kindness, manage the waiting room, and coordinate care for a seamless experience.
• Answer multi-line phones and schedule appointments using our clinic software.
• Handle patient balances, collect co-pays, and verify insurance.
• Explain office policies clearly and compassionately.
• Thrive in a fast-paced environment, multitasking with a smile.

Requirements

• People-First: You radiate a positive, healthy, and caring attitude that puts everyone at ease.
• Eager Learner: You’re quick to pick up new skills and excited to grow with us.
• Great Communicator: Strong verbal and written skills, with a knack for customer service.
• Tech-Comfortable: Familiarity with computers is helpful (we’ll teach you our scheduling software).
• Health-Curious: You’re interested in health and wellness, aligning with our mission.
• Extra Awesome: Fluency in Spanish, Ukrainian/Russian, Arabic, or Punjabi is a big plus, reflecting our diverse community.

Qualifications

Credentials like MAA or MA are also welcome but not required.

Benefits

• Medical and Dental Insurance
• Continuing Education Support ($1,000/year)
• Employee Discounts
• Referral Program