Receptionist | Administrative Assistant

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via Systematic, Discretionary, and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies span public and private markets across all major asset classes, with a significant focus on alternatives. We take a partnership approach to working with clients, creating tailored solutions to meet their investment goals.

About the role

Serve as a welcoming and reliable point of contact for the office, working collaboratively as part of a global, multidisciplinary workplace management team to deliver a seamless and positive experience for colleagues and clients alike. Provide thoughtful, high-quality support to the CRES Manager, the wider CRES team, and local leadership across all aspects of workplace services, including reception, catering and hospitality, mail, stationery, office maintenance, waste management, and security. Ensure day-to-day office needs are handled with care, professionalism, and responsiveness. Support the delivery of local Health & Safety requirements, such as office risk assessments, first aid and fire warden coordination, and life safety equipment checks.

Responsibilities

• Reception and Office Services
  • Welcome clients and visitors, ensuring a professional and high-quality guest experience.
  • Coordinate hospitality, catering, and meeting room setup for external meetings.
  • Support basic VC/AV setup for client meetings as needed.
  • Manage office supplies, including post, print, and stationery.
  • Maintain catering supplies for tea points, meetings, and events.
  • Handle switchboard calls, directing enquiries appropriately.
  • Support the CRES Manager with access pass issuance and related reconciliations.
  • Coordinate and oversee third-party contractors (cleaning, catering, pest control, landscaping, waste management, office maintenance, and access control).
  • Receive and distribute incoming and outgoing mail.
  • Provide general support to the CRES Manager in the day-to-day running of the office.
• Health & Safety
  • Support the CRES Manager in maintaining a safe working environment, including routine checks.
  • Maintain accurate records for first aiders, fire wardens, and PEEPs.
  • Ensure first aid boxes are accessible, visible, and regularly stocked.
  • Assist with compliance on fire evacuation procedures and local regulations.
  • Support the reporting process for accidents, incidents, and near misses.
  • Maintain a log of all personal DSE equipment issued to staff.
• Moves & Changes
  • Support the CRES Manager with desk moves, changes, and related logistics.
  • Assist with ad hoc requirements such as desk booking, locker allocations, and artwork.
• Event Management
  • Help coordinate office events, including seasonal gatherings such as summer and winter parties.
  • Support décor and theming for relevant initiatives (e.g., Pride), aligning with global offices where appropriate.
• Financial
  • Raise and/or approve purchase orders.
  • File quotes and supporting documentation accurately within shared folders.
  • Maintain data logs and records as required.
• Administration & Communications
  • Communicate office and CRES updates via email, Slack, and other channels as needed.
  • Provide general support as required.

Qualifications

• University degree preferable.
• Reception and/or client-facing experience.
• Ability to multitask and remain calm under pressure.
• Good understanding and awareness of Health & Safety.
• Excellent written and verbal communication skills.
• PC literate with proficiency in MS Outlook; mid to excellent level in MS Excel and PowerPoint.
• Personable and able to develop relationships at all levels in the organisation, with emphasis on customer service excellence.
• Relevant experience with Corporate Services or client-facing roles (preferred).

Pay

US Pay Range: $70,000 USD - $85,000 USD. Compensation packages include benefits and a discretionary bonus.

Benefits

• Competitive holiday entitlements.
• Pension/401k, life, and long-term disability coverage.
• Group sick pay.
• Enhanced parental leave and long-service leave.
• Two annual 'Mankind' days of paid leave for community volunteering.
• Depending on location, additional benefits may include private medical coverage, discounted gym membership, and pet insurance.