Receptionist / Administrative Assistant

About the role

CEIA USA, headquartered in Hudson, OH, is a world leading manufacturer of security screening equipment, specializing in the design, engineering and production of a complete range of devices including Walk-Through, Hand-Held, Table-Top and Ground Search Metal Detectors, Bottled Liquid Scanners, Non-Metallic Cargo Inspection and Loss Prevention Systems. CEIA USA provides nationwide sales, service and customer support to public (federal, state and local governments) and private sector customers in North America. Dynamic solutions are the foundation of CEIA USA's commitment to customer satisfaction.

Responsibilities

• Professionally answer, screen, and direct calls to appropriate employee.
• Professionally greet and assist visitors, clients, vendors, and employees; notify employees of guests.
• Manage the front desk, reception area, mail, deliveries, and general office communications.
• Provide general customer service and administrative support, following policy, procedures, and a high expectation of customer attentiveness regarding staff and visitors.
• Schedule appointments, meetings and conference rooms as needed.
• Provide daily administrative support to management and staff.
• Input data into software programs.
• Prepare, format, organize, and maintain documents (e.g. sales tax exemption, HR legal postings, etc), reports, spreadsheets, marketing items in reception area, and correspondences.
• Assist with scheduling, meeting preparation, recordkeeping, and special projects.
• Support payroll administration by collecting and verifying timekeeping and related information.
• Conduct customer credit checks and assist with establishing and maintaining customer credit accounts.
• Assist in event coordinating efforts.

This role has no supervisory responsibility. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Specific vision abilities are required: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Travel is primarily local during the business day.

Requirements

• Minimum of two years administrative experience.

Qualifications

• High School Diploma or GED
• Data entry experience

Skills

• Microsoft Office products (Word, Excel, and Access) required
• ERP software (SAP, Oracle, Sage, or Microsoft Dynamics) preferred but not required
• Excellent communication and teamwork abilities

Benefits

• Paid Training opportunities to enhance your Career, and Educational Assistance
• A Rich Paid Time Off Plan—20-day (4-week) annual accrual starting at DOH that progressively increases with tenure
• Select Paid Holidays, including the F