Receptionist/Admin. Asst. (PM Shift)

Responsibilities

• Balance cash deposit at end of business
• Make change accurately and issue receipts to customers as needed
• Answer phones and direct consumers to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Aid the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Excellent, professional, clear communication
• Available to work PM shifts regularly and cover AM shifts as needed
• Professional personal appearance
• Clean driving record
• Must be willing to submit to a pre-employment background check and drug screen