Front Desk Receptionist - Full Time (PM Shift)

Job Summary

Touchmark on West Prospect is seeking a Front Desk Receptionist to join our team. This position offers a competitive compensation and benefits package including paid time off, health, dental, and vision insurance, education assistance, bonus and retirement plans, and more.

Why You’ll Love This Role

• Create meaningful relationships with residents, families, and team members
• Work in a supportive, team-focused environment
• Play a key role in safety, communication, and daily operations

What You’ll Do

• Greet and direct visitors, residents, and guests with professionalism and warmth
• Answer and route phone calls promptly and courteously
• Serve as a “go-to” resource for residents, families, and team members
• Maintain a clean, organized, and welcoming front desk area
• Monitor emergency call systems and respond appropriately
• Auxiliary tasks such as door checks and building access monitoring
• Assist with administrative tasks across departments

What We’re Looking For

• High school diploma or equivalent
• At least one year of receptionist, concierge, or customer service experience
• Strong multitasking and organizational skills
• Professional, patient, and tactful communication style
• Ability to remain calm and composed in a busy environment
• Basic proficiency with Microsoft Office and office equipment
• Commitment to Touchmark values: excellence, teamwork, hospitality, integrity, and compassion