Receptionist (40557)
About the role
The Receptionist is responsible for greeting visitors, maintaining client logs, answering and routing calls, responding to internal and external inquiries and distributing accurate information. Presents a professional, courteous demeanor to all clients.
PLEASE NOTE: Employees are expected to live within the assigned geographic location in order to commute to and from the office or assigned on-site location(s) as business or client needs require. Currently, all interviews are virtual. All positions will require working remotely and in-office at the assigned work location.Applicants must reside in the state of Texas.Relocation assistance may be provided to candidates willing to relocate.
Responsibilities
- Greets and welcome clients
- Answers telephone calls, calendars appointments and takes messages
- Gathers, tracks and records client data
- Receives and sorts incoming and outgoing mail
- Keep detailed and accurate records of visitor requests and of calls received
- Assumes general administrative responsibilities, including detailed case management and timekeeping
- Engages in community outreach
- Accepts payment from clients, as needed
Qualifications
Minimum Qualifications: High School Diploma or equivalent; 1+ year of relevant experience in an office environment; andGrant requirements may include bilingual (English/Spanish) fluency.
Preferred Qualifications: 2-3 years of relevant experience in an office environment; andProficient in use of technology including MS Office, Google Apps and Internet research.
Attributes: Must demonstrate behavior that aligns with RAICES’ mission, vision, and values – Empowerment, Excellence, Compassion, Inclusion and being proactive;Comfortable multitasking and prioritizing tasks without guidanceCapacity for working both independently and on team projects;Able to thrive in a high-paced work environment, while maintaining procedural and ethical integrity;Excellent written and oral communication skills; andExcellent organizational skills;