Receptionist - 405 Vet Animal Hospital

About the role

Joining 405 Vet Animal Hospital means becoming part of a highly stable and experienced collective of devoted animal lovers. Our dedicated medical team includes six veterinarians and a long-tenured group of support teammates, making collaboration seamless and fostering excellent mentorship opportunities.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• Passionate about veterinary medicine and providing exceptional care.
• Ability to work independently and as part of a team.
• Strong interpersonal and communication skills.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Excellent customer service skills.
• Effective communication and problem-solving abilities.
• Organizational and time management skills.
• Ability to handle multiple tasks simultaneously.

Benefits

We offer a comprehensive benefits package designed to support you at every stage of your career. This includes:

• Competitive compensation ranging from $17 to $18.50 per hour based on experience.
• Comprehensive health, dental, and vision insurance.
• An Employee Assistance Program (EAP) for mental health support.
• 401(k) retirement savings plan.
• Additional financial protection benefits like life insurance and disability coverage.
• Professional development opportunities, including educational assistance for veterinary technician programs.

Pay

The pay range for this position is $17-$18.50 per hour based on experience.

Schedule

This position requires a flexible schedule, including some weekends and holidays.