Receptionist (10764)

Responsibilities

• Answer incoming calls and transfer necessary calls to the proper person.
• Check general voice mailbox daily and direct messages to the proper staff for follow up.
• Manage email correspondence and ensure a timely response.
• Organize the mail and deliver to the appropriate department/person(s).
• Greet all people coming into the office and help in directing them to the proper department/person(s).
• Serve as a communication liaison between patients and clinical staff.
• Maintain and organize NOMNC, service agreements, and labs sent over by the office nurse.
• Maintain the reception area in an organized and presentable manner.
• Assist the office staff with other office projects and miscellaneous duties as requested.
• Provide Administrative support to other departments when necessary.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills with a professional, customer-focused demeanor.
• Strong organizational abilities with attention to detail and the capacity to multitask in a fast-paced environment.
• Exceptional computer skills with proficiency with Microsoft Office and other electronic platforms, multi-line phone systems, and basic office equipment.
• Prior experience working in a healthcare/home care setting is preferred but not required.
• Must successfully pass a background check in accordance with state and federal regulations.