Receptionist 004 ,

Responsibilities

• Answering switchboard lines
• Assessing phone calls and transferring to appropriate program staff
• Handling diverse clientele seeking social services with patience and good judgement
• Processing client payments and recording transactions accurately
• Processing Incident Reports and other administrative duties as requested
• Conducting building opening and closing lock-up procedures as schedule requires
• Enduring compliance with front office procedures, security, and policy
• Adapting quickly and applying understanding of agency policies and procedures to situations necessitating discretion or escalation

Requirements

• High School Diploma or GED equivalent
• Must be bilingual and fluent in English and Spanish
• Exhibit a professional and pleasant demeanor
• Minimum 12-months experience
• Demonstrate high attention to detail
• Must be trustworthy, reliable and dependable
• Must be computer proficient and able to quickly learn agency-specific computer applications, policies, procedures and programs

Benefits

• Catholic Charities, Diocese of Metuchen Offers a Competitive Benefits Plan That Includes Medical and Prescription
• Dental
• Vision
• Up to 13 Paid Holidays
• Begin with 20 Days of Paid Time Off
• Non-Contributory Pension Plan
• Ability to contribute to 403(b) retirement plan
• Life and Disability Insurance
• Agency Perks and Discounts
• Employee Assistance Program
• Verizon Affinity Federal Credit Union membership
• Blue Cross Blue Shield – 365 Program
• Flex Spending Accounts
• Employee Referral Bonus Program

Pay

Salary: $21.00 per hour

Schedule

Position schedule is Monday - Friday, 7:45 am - 4:00 pm with occasional evenings 4:00 - 8:00 pm, only when coverage is necessary.

About the Role

Catholic Charities, Diocese of Metuchen (CCDOM), with more than 450 employees is a non-profit, social services agency with its mission, driven by Catholic social teaching, of providing quality services with dignity and respect to the poor, vulnerable and all people in need and partnering with families and communities to improve the quality of life. We serve more than 68,000 clients per year throughout Middlesex, Somerset, Hunterdon, and Warren counties in NJ.