Reception/Mail Associate
Position Overview
Serve as a secondary receptionist to answer and direct incoming calls to the proper associates. Greet visitors. Serve as a mail handler, picking up and delivering mail, managing packages, and managing the mailroom.
Position Functions
50% USPS Mail and Packages: Pick up mail each weekday from the local United States Postal Office (USPS). Sort incoming mail and distribute appropriately to associate and department mailboxes. Deliver and pick-up mail from Building 3, daily. Monitor and manage incoming fax messages and route to appropriate department. Manage mail room inventory including literature, price lists, catalogs, envelopes, labels, project folders and post office supplies. Post all outgoing mail and deliver to the Post Office before closing.
40% Reception: Accurately answer calls and greet visitors in a friendly, energetic, and professional manner. Act as first point of contact for visitors. Provide secondary reception coverage during normal business hours including lunch, breaks and time off. Manage the postage meter balance and inform manager when balance is low. Feed fish (alternate).
10% Administrative: Daily Order Report Back-Up. Support Mueller team with customer/supplier visits such as lodging, food, cleaning, organization, etc. Support Mueller team on Town Halls, Christmas parties, company events, etc. Backup for making travel reservations with travel agency. Seek and complete administrative tasks for other departments, as time and workload permit.
Qualifications
Minimum Qualifications: General equivalency degree (GED) or high school diploma. Combination of education and experience sufficient to perform the position functions of the job. Ability to understand and comply with the Mueller Quality System and current regulatory requirements. Ability to utilize a multi-line telephone system and other office equipment. Ability to utilize a USPS compatible mail equipment. Valid driver’s license.
Required Skills: Exercises judgment within broadly defined practices and policies. Makes sound decisions based on analysis, discussion, experience and judgment. Strong ability to transition efficiently from working independently to working collaboratively. Anticipates emerging and future trends accurately based on broad knowledge and perspective. Excellent written and verbal communication skills, with ability to communicate at all levels of the organization including with the board. Develop and maintain interpersonal relationships. Strong organizational and problem-solving skills, attention to detail, and the ability to balance multiple priorities. Strong use of Microsoft products, including Word, Outlook and Excel, and related industry applications. Responsible to appropriately protect the confidentiality, security, and integrity of the organization’s systems and data as well as client data.
Physical Requirements
Frequent standing, bending, stooping, and manipulation (lifting, carrying, moving) light weights of up to 45 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate office equipment and read. The team member frequently is required to sit, reach with hands and arms, talk and hear. Position requires frequent typing.