Reception Assistant

About the role

Maxime’s is a private member’s club located on the Upper East Side in Manhattan, New York City. We are seeking a friendly and professional Reception Assistant to join our team.

Responsibilities

• Provide a warm and professional welcome to all members and guests.
• Support the team in addressing members using correct names/titles where possible.
• Absorb and maintain accurate sign-in records for members, guests, and visitors.
• Escort or direct guests to relevant areas and assist in reuniting members with their guests.
• Aid in answering phones and directing enquiries appropriately.
• Support reservation checks, guest lists, and function sheets prior to service.
• Maintain cleanliness and organization of reception and cloakroom areas.
• Aid in supporting the team in upholding club rules and policies.
• Ensure a consistently tidy and presentable reception environment.
• Complete additional duties as assigned by management.

Reception Ambience

• Maintain cleanliness and presentation of reception areas.
• Aid in ensuring lighting, music, and general atmosphere meet standards.

Requirements

• 1 year previous fine-dining or luxury customer-facing experience preferred.
• Professional, friendly, and approachable demeanor.
• Strong willingness to learn and develop in hospitality.
• Good communication and teamwork skills.
• Ability to work flexible hours including evenings/weekends.

Qualifications

• Minimum qualifications include a professional demeanor, strong communication and teamwork skills, and a willingness to learn and develop in hospitality.

Skills

• Must have excellent interpersonal skills.
• Must be able to work flexible hours including evenings/weekends.

Benefits

• Comprehensive Benefits Plan — medical, dental, vision & life insurance
• Generous Paid Time Off — significant vacation days & personal days
• 401k Retirement Savings Plan with Company Match
• Pre-Tax Commuter Benefits
• Retail, Restaurant & Activities Discounts
• Freshly Prepared Staff Meal on each shift
• Uniform & Dry Cleaning Provided
• and more exclusive perks!

Pay

Compensation details are not specified in the job posting.

Schedule

Schedule details are not specified in the job posting.