Reception and Library Service Coordinator

Position Type

Full-Time

FLSA Status

Non-exempt

Summary

The Reception and Library Services Coordinator is part of a team focused on student services and visitor reception on campus. The coordinator ensures the smooth daily operations of the small library and the daily reception of visitors and guests at the Mexican American Catholic College. The coordinator is responsible for answering incoming calls, routing calls to the appropriate associates, distributing mail, managing correspondence flow, and requisitioning office and other supplies. Under the direction of the Director of Operations and in collaboration with the Academic Dean, the coordinator ensures there are sufficient up-to-date library materials (print and digital) to support students in conducting effective research and writing, as well as welcoming visitors and guests to campus. The coordinator also maintains the School's archives.

Position Responsibilities

• Welcomes visitors in person (at events or daily) or by telephone.
• Refers inquiries over the phone or in person.
• Maintains telephone console operations.
• Directs calls and visitors accordingly.
• Maintains security by following procedures, monitoring the logbook and security cameras, and issuing visitor badges.
• Maintains the library's book inventory.
• Performs duties related to library cataloging.
• Affixes students and faculty with resources and all library-related activities.
• Manages and maintains the library database, including tracking book checkouts and returns.
• Maintains and manages the archives, in collaboration with the archives department of the Archdiocese of San Antonio.
• Assists the Academic Dean and other faculty in selecting and purchasing new collections and materials for the library.
• Oversees the creation and management of library LibGuide pages on the College website.
• Participates in assigned special event planning committees, such as the Archbishop's annual visit and the Cultura Catolica Day.
• Prepares information and documentation needed for library reports.
• Adheres to safety training and protocols daily, and takes precautionary measures to ensure the safety and well-being of oneself and others.
• Every employee is required to take a solution-based approach in their interactions and undertakings, as well as being a team member who promotes collaboration and commitment to the Mission and Vision of the organization.
• Performs other duties as assigned.

Experience

• Minimum Qualifications: Two years or more of experience performing a variety of duties related to library management, reception, or related area.
• Must be bilingual in English and Spanish.
• Education: Bachelor's degree in business administration, library science, humanities or related field.

Knowledge and Skills

• Effective oral and written communication skills, including proficiency in English and Spanish, as well as grammar, punctuation, and composition.
• Proficiency in general office practices, procedures, and equipment.
• Proficiency in computer software, including the Microsoft Office Suite, and an ability to learn new software programs.
• Ability to work cooperatively with other departments.
• Strong critical-thinking and problem-solving skills.
• Ability to organize files and office systems.
• Good written and verbal skills.