Receiving Assistant

Overview

The Receiving Assistant is responsible for assisting the Receiving Manager in the successful operation of the receiving department, providing world-class customer service, and ensuring the smooth flow of products from receipt to the sales floor.

Responsibilities

• Assisting the Receiving Manager in accurately receiving all incoming products, including date, accuracy, and damage checking.
• Scanning all incoming and outgoing products.
• Staging products for efficient delivery to the sales floor.
• Processing POs, RPOs, mispicks, invoices, and paperwork timely and accurately.
• Researching and processing all discrepancies.
• Communicating with department managers regarding delivery issues and vendor out-of-stocks.
• Following up on special orders.
• Operating a forklift and pallet jack as required.
• Maintaining a clean and organized back room.
• Working with department managers to address performance issues within the department.
• Supporting store opening and closing activities, including Daily Sales Report (DSR) and cash handling responsibilities.
• Handling register functions, including backup cashiering, managing customer returns, and addressing customer complaints.
• Maintaining the safety and security of customers and employees.
• Assisting in training and monitoring of department personnel.
• Providing additional help and backup in the store, including on the sales floor when receiving duties are complete.
• Answering customer questions per company standards and policies.
• Continually increasing product knowledge.
• Using SAP, inventory management software, email, and other IS programs as needed.

Qualifications

• High School diploma, GED, or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law.
• Ability to manage changing priorities and stay focused on tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

Physical Capabilities and Environmental Demands

The position requires the ability to lift, carry, push, pull, and manipulate objects of varying weights, as well as stand, walk, bend, and reach for extended periods. The work environment may involve exposure to sharp tools, dust, fumes, noise, and temperature variations.

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• For Full-Time Crew Members (30+ hours/week): Medical, Dental, and Vision Insurance; Paid Parental Leave; Paid Medical Leave; Company Paid Short-Term Disability Insurance; Company Paid Life Insurance; Voluntary Benefits; Retirement Savings Plan (401k) with discretionary Company Match; Healthcare and Dependent Care Flexible Spending Account (FSA); Health Savings Account (HSA) with Company Match

Pay: USD $16.00/Hr.

Schedule: Position requires working five days, 40 hours per week, including evenings, weekends, and holidays.