Receiving Assistant

USD $19.50/Hr. Applications accepted until 08/31/2026, or later if the hiring timeline is extended.

About the role

The Receiving Assistant supports the Receiving Manager in operating the receiving department while prioritizing world-class customer service, integrity, and excellence.

Responsibilities

• Assist the receiving department manager in accurately receiving all incoming products, including date, accuracy, and damage checks
• Scan all incoming and outgoing product
• Stage products for efficient delivery to the sales floor
• Process POs, RPOs, mispicks, invoices, and paperwork timely and accurately
• Research and process all discrepancies
• Communicate with department managers regarding delivery issues and vendor out-of-stocks
• Follow up on special orders
• Operate a forklift and pallet jack as required
• Maintain a clean and organized back room
• Support store opening and closing activities, including Daily Sales Report (DSR), cash handling, and cashier closeout responsibilities
• Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes
• Maintain the safety and security of customers and employees
• Assist in training and monitoring department personnel, including assigning and following up on tasks
• Provide additional help and backup in the store, including working on the sales floor when receiving duties are complete
• Answer customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
• Increase product knowledge continually
• Use SAP, inventory management software, email, and other IS programs as needed
• Work a schedule based on store needs, including evenings, weekends, and holidays
• Work five days, 40 hours per week, and attend mandatory store meetings
• Perform limited Manager on Duty responsibilities, though never as the overall Manager on Duty

Requirements

• High School diploma, GED, or equivalent preferred
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus
• 1 year of experience supervising others preferred
• Ability to obtain forklift certification
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance
• Ability to manage changing priorities and stay focused on tasks
• Sense of urgency in completing tasks
• Excellent customer service skills
• Highly organized with great attention to detail
• Ability to take direction and follow through
• Cashier trained and able to count currency
• Proficient in MS Word, Excel, and Outlook

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Benefits for Full-Time Crew Members (30+ hours/week)

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company-paid short-term disability insurance)
• Company-Paid Short-Term Disability Insurance
• Company-Paid Life Insurance
• Voluntary Benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retirement Savings Plan (401k) with discretionary company match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match

Physical Capabilities

• Constantly lift or carry up to 10 lbs.
• Frequently lift or carry 11-20 lbs.
• Occasionally lift or carry 21-50 lbs.
• Occasionally lift or carry 51-100 lbs. with a team lift
• Frequently push or pull up to 15 lbs.
• Occasionally push or pull 16-100 lbs.
• Constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift
• Frequently reach above chest
• Occasionally sit, squat, kneel, and climb as needed
• Occasionally use a computer for data entry and mouse operation

Environmental Demands

• Frequently work with sharp tools and equipment, dust, fumes, and congested worksites
• Occasionally work with noise, cold, heat, wet, humid conditions, outside, heights, and contact stress