Rebate Support Representative

This hybrid role can be based in Toronto, Ontario; Harrisburg, PA; or Tampa, FL.

About the role

The Rebates Support Representative will support the Business Operations Department by assisting the Procurement and Sales Departments with day‑to‑day rebate operations. The role involves collaborating with a team of professionals, managing data integrity, and using best‑practice processes to align with business strategies and customer requirements.

Responsibilities

• Execute vendor and sales rebates and programs systematically with high attention to detail.
• Create and maintain partner incentives (rebate programs).
• Perform data entry, including entering and removing rebate values.
• Interface with D&H Purchasing and Sales departments regarding vendor incentives.
• Communicate professionally and clearly with internal teams via phone and/or email.
• Interact with inside and outside sales, answering questions or problems via phone and/or email.
• Prioritize and multitask throughout the day.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent (required).
• 1–3 years of administrative office experience.

Benefits

• Employee Stock Ownership Plan (ESOP) with discounts on services.
• Paid Time Off (including volunteer time).
• Medical, prescription, dental, and vision coverage.
• Gym reimbursement.
• Tuition assistance.
• Competitive industry pay.
• Opportunities for growth and development.
• Excellent work/life balance.